As a repair shop we see all makes of PCs. We are familiar with how certain manufacturers products work and how some fail. Some equipment is made poorly to save money and some manufacturers do not want to replace their defective equipment. Some name brand computer builders use cheap parts to keep the cost down and spend some of their savings on more marketing to sell their product. Consumers then buy the product in the glossy picture from the nameplate company and learn the hard way that you get what you pay for. We know because we service many new brand name PCs because the customer would rather have their PC back before weeks of waiting.